April 16, 2021

Trengezie

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Latest job opening at Stanbic IBTC Bank

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Stanbic IBTC Bank is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.

Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria.

Position: Core Banking Support Officer

Job Description:
  • Information Technology: Systems development, Business analysis, Architecture, Project management, Data warehousing, Infrastructure, Maintenance and production

Job Purpose

  • Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
  • Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.

Key Responsibilities / Accountabilities

  • Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
  • Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
  • To undertake advanced administration tasks as required e.g. to support problem resolution
  • To support the development teams and the 24/7 group in deploying applications and solving problems
  • Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.
Qualifications and Requirements:
  • Minimum of first degree in Computer Sciences or IT related courses
  • Knowledge of Oracle SQL, Unix Administrator, Javascripts required
  • 3-4 years experience in related role.

Technical Competencies:

  • Application knowledge for support
  • IT applications
  • IT support
  • Troubleshooting ability
  • Debugging
  • Data analysis.

Position: Relationship Manager, Client Coverage (Media & Telecoms)

Job Description:
  • Define and execute strategic client plans that will ensure the development of strong business relationships and the delivery of profitable and integrated Standard Bank products and services, with the purpose of ensuring client profitability, increased revenue, risk optimisation and consistent service delivery.
  • This is a relationship management role which could be for either the non-bank financial institutions (NBFI), Consumer or Power & Infrastructure sectors.

Key Responsibilities / Accountabilities
Develop and execute Client strategic plan:

  • Lead the development and execution of strategic client plans and client solutions in alignment with the sector strategy (together with the core Client Service Teams) and manage and drive the implementation of client plans. Client plans developed and implemented.
  • Continuously research and analyse the clients’ business context, operations and financial performance. Discuss current and future business opportunities with clients, and therefore position Standard Bank as a strategic advisor.

Formulate and manage Client Service Teams:

  • Identify individuals best suited to meet the client’s needs across products to form part of the core Client Service Teams (Client Service Teams) (i.e. based on client opportunity and to be reviewed regularly). Client service teams formed and properly directed to service the client effectively.
  • Manage Client Relationship Teams across relevant geographies (when applicable) by ensuring that individuals are clear on their contribution and expected outcomes. Client service teams properly informed and clear on their responsibilities and accountabilities.
  • Leverage, engage and collaborate with the Bank’s internal network to ensure that all the Bank’s relevant expertise is brought to bear in every client interaction, robust and stable client service (in partnership with business lines) is maintained, client results are delivered and that any impediments to client delivery are overcome through the availability of credible internal resources to build and leverage strong long-term relationships with the client’s key decision makers
  • Virtual teams collaborate to share relevant expertise and deliver the best suited solution to the client.
  • Regularly communicate client strategic opportunities to the extended CST, and lead effective communication sharing within the CST.
  • Broad and effective client stakeholder relationship management, coordination and monitoring across each client contact point.
  • Drive the co-ordination and communication of client information, activities and opportunities through effective CST interaction and use of SalesForce.com

Coordinate client deliverables and manage Client relationships:

  • Develop critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of SB. Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
  • Oversee the execution of client activities in line with developed strategic client plans. Implementation of the client strategic plans.
  • Develop and align detailed client marketing plans (with inputs from the GM, TPS, Risk and IB coverage) and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook, etc.). Ensure overall client profitability.
  • Coordinate relevant programmes for each client (including entertainment and economic/sector road shows) and participate in key decision making activities by the client to ensure that the bank is included in any request of advisory and financing services. Positioning of Standard Bank in the client’s environment as the preferred advisor.
  • Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholders. Proactively respond and anticipate client requirements.
  • Ensure the administration and analysis of the Client Service Surveys, as well as the implementation of focused action plans needed to address the gaps identified. Ensure that gaps identified are addressed and that there is improvement in levels of client satisfaction.

Provide sector strategy support and input:

  • Support the Global and / or Sector Head in the overall management and coordination of the client relationship and client/sector strategy including the provision of input into the strategic direction and value proposition of Standard Bank. Client support aligned to the sector or client strategy and business development approach.
  • Maintain detailed and current understanding of external markets (at country, sector and client level) to ensure that new opportunities for the bank are capitalised and threats are quickly identified.
  • Deep understanding of the industry’s market environment and opportunities and continuous assessment of competitor landscapes, threats and commercial opportunities for the client.

Manage and drive Financial Performance and Portfolio Management:

  • Drive and own annual budgets together with product houses and monitor actual performance against budget, drive product cross- sell and client profitability.
  • Manage overall client cost and revenue including the monthly tracking of revue contributions per client as well as the understanding of key drivers and variances to proactively respond to threads of reducing opportunity.
  • Conduct and Optimise client and portfolio risk-adjusted portfolio ROE and CRCOC (against prior year and budget) analysis, Cross Sell Ratio for portfolios, portfolio credit losses and write-offs, pro-active portfolio management resulting in zero losses in the portfolio (including excess management and facility compliance), portfolio actual revenue and net profit growth analysis and pro-active management of the portfolio pipeline and activities using the appropriate tools.
  • Improve sustainability and efficiency of portfolio revenues by maximising share of wallet and cross sell ratio per client
  • Proactive portfolio management, business origination and development within the Portfolio and effective timeous management of the portfolio deal pipeline.

Drive Credit and risk management:

  • Drive and provide input to timeous preparation, review, sign-off and motivation of PCC and credit paper submissions (managing end-to-end credit process including facility letters, regularisation of conditions, etc.) and optimally allocate credit limits and manage exposures across product and geography.
  • Act as the “first line of defence” as required by the Credit Standard.
  • Ensure portfolio compliance with risk management frameworks (Credit, Legal & Regulatory)
  • Ensure understanding.

Maintain Knowledge of products, services and capabilities are across the bank:

  • Maintain a proficient knowledge of products, services and capabilities across the bank (in all relevant geographies and sectors) to ensure relevant and informed client conversations.
  • Leverage research products offered by the bank for the client’s advantage and focus on enhancing cross-selling opportunities and originating profitable transactions in conjunction with the product areas.
  • Develop, share and exhibit a deep understanding of clients’ strategic objectives, their business and the markets within which they operate, in order to add the right value.
  • Maintain a working knowledge of Standard Bank’s strategy, footprint and capabilities to ensure relevant and informed client conversations.

Comply and conduct routine activities:

  • Conduct set routine activities such as, produce monthly reporting, reviewing of pricing, interests’ rates, etc. Ensure the accuracy of the data in the system.
  • On an annual basis, review the pricing concessions. – Ensure that the price has been approved by the pricing committee and the client has been advised accordingly.

Enable Client Deals by reviewing client base:

  • Ongoing review of client base for potential High Risk clients.
  • Guide the development and review credit paper for submission to the Pre- Credit Committee (PCC).
  • Guide the development and review appropriate documentation to complete annual credit review.
  • Act as escalation point for any identified risks.
  • Consistent client deal enablement at required standard.
Qualifications and Requirements:
  • Undergraduate qualifications in Finance, Economics, Accounting or other relevant degree or NQF equivalent. Other relevant qualifications including post graduate qualifications such as an MBA is considered a bonus
  • Minimum of 5 years of relevant experience.
  • Minimum of 3 years’ experience in the client service environment.
  • An additional 3 years within the credit or product environment is considered an advantage.

Knowledge / Technical Skills / Expertise
Leadership Competencies:

  • Customer and Client-Focused Innovation
  • Leading Courageously
  • Seeking Deeper Understanding
  • Aligning Business to Strategy
  • Inspiring Performance for Execution
  • Holding People Accountable
  • Growing Capability
  • Purposeful Collaboration.

Position: Head, E-business IT

Job Description:
  • Information Technology: Systems development, Business analysis, Architecture, Project management, Data warehousing, Infrastructure, Maintenance and production

Job Purpose
Responsible for ensuring robust, efficient eChannels platforms for business operations. This includes:

  • Cards Solutions support e.g. Visa/Master/Verve; Finacle Internet Banking; Mobile Banking and USSD support; Payment and Collection channels; Digital lending Channel; Wallet
  • Administration and support of e-Payment solutions e.g. PayDirect, WebPay, BankCollect, eTransact, LASG EBS-RSM payment systems
  • Responsible for strategy, planning, service delivery, operation and management of Ebusiness IT/technology function

Key Responsibilities / Accountabilities

  • Ensure alignment of IT strategy with short and long-term business goals.
  • Capacity planning for improved productivity and business growth
  • Delivery and management of technology projects and solution life cycle
  • Operation Implementation & support of core banking, peripheral, electronic channels and specialized applications
  • Technology enablement of users, branches, head office campuses, CCC, ATMs and other electronic delivery channels
  • Management of technology systems and service providers in line with SLA
  • Develop and maintain an integrated program to protect the integrity, confidentiality and availability of customer’s information resources
  • Manage direct reports on career development, training and other human resources related issues to ensure appropriate skills and knowledge transfer.
  • Develop team targets and goals in line with the department’s and business key strategic objectives
  • Prepare the budgets (CAPEX & OPEX) for the unit and ensure that all spend is strictly controlled within budget & RE
  • Manage costs (CAPEX & OPEX within budget).
Qualifications and Requirements:
  • First degree in Computer Science or IT related course
  • IT professional certification/qualification would be an added advantage
  • Minimum of 12 years post qualification experience in Information Technology with at least 5 years’ experience in senior IT management functions
  • Minimum of 5 years banking/financial industry experience.

Technical Competencies

  • IT Operations
  • IT Systems
  • Technical Analysis
  • IT Knowledge
  • Change management
  • Rollout Management

Method of Application

Interested and qualified candidate for “Job Openings at Stanbic IBTC Bank” should click the button below to apply.

Deadline: Not specified

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